most heartbreaking sight at the docs: waiting for test results outside the lab, I hear the lab lady asking an elderly lady a question. The answer the old lady gives is "I don't know, maybe I never had one".
It is only when she repeats the question that I realize she's not asking about a test or a procedure, but asking the old lady what her name is. Lab Lady then finds old lady's caretaker (daughter?) in the waiting room, who tells Lab lady what to call the old lady. The fact that the caretaker wasn't alarmed by the old lady's inability to answer the question is perhaps the saddest part of all, because it suggests this is a commonplace failing for the elderly woman and not the first time she's forgotten her name.
Man, doctor's offices depress me.